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Liz is an expert in organizational development,
change management, and quality improvement. Working with business leaders
from a wide range of Fortune 500 companies Liz has fine-tuned her expertise
in coaching, facilitating, and leading organizations through complex
change.
Liz’s broad career background spans such notable companies as
IBM, Hay Systems, Accenture, Maritz Communications, and Delta Air Lines.
Before consulting independently, Liz was Director of Change Management
and Continuous Improvement at Delta Air Lines. In that role she led
a corporate-wide effort to redesign the training organization and associated
training processes supporting a workforce of 75,000 employees worldwide.
The results of this innovative re-engineering led to Delta being named
one of Training Magazine’s “Top 50 Training Organizations.” In
addition, Liz led change efforts for such key strategic initiatives
as SAP, Customer Commitment, and Service Recovery.
Liz is a certified Six Sigma Green Belt. She is also an experienced
practitioner of General Electric’s well-known Change Acceleration
and WorkOut Processes.
Liz received her Bachelors Degree in Psychology from LeMoyne College
and her Masters in Human Resources Development from Marymount University. |
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